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INSIGHTS

Sharing expertise, commentary and our clients’ successes to drive the new era of healthcare technology

a variety of medications

Article

Modernized medication management saves lives (and time)

Beth Godwin | October 2025

In clinical environments, every second and every step matters. Modern BCMA (Barcode Medication Administration) isn’t just about scanning barcodes, it’s about making the right thing to do the easiest thing to do.

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A Day in the Life of an ICU nurse

Tracey Bland | May 2022

By way of introduction, I am a registered nurse working in the generalist intensive care unit (ICU) and also a member of the Altera Digital Health team. My parallel experience with assisting in Gippsland Health…

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On the way to the peak: Scaling technology at Wyckoff Heights Medical Center

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Cloud-hosted EMR solution delivers scalability, cost efficiencies and risk resilience for Gippsland Health Alliance

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Scanning and document management capabilities in Sunrise™ complement the digitised EMR in Gippsland

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Glossary Terms

Ambient Listening

A subsection of technology that uses artificial intelligence and natural language processing tools to generate immediate documentation captured in real time from patient–provider conversations.

User Interface (UI)

The means by which users interact and use a specific mode of technology; In healthcare, this refers to the EHRs screens and technological functions within the software solution.

Enterprise Resource Planning (ERP)

A healthcare solution to help manage organizational processes and resources, i.e., to track inventory, manage billing, schedule staff shifts and appointments, order supplies.

Clinician Burnout

A condition caused by long‑term stress exposures, which can lead to emotional exhaustion as well as feelings of lacking empathy and decreased personal achievement; It is a condition that affects all specialties and all practice settings.

Revenue Leakage

Instances in which revenue is unduly missed due to avoidable actions and errors.

Downtime

Refers to periods of full or partial EHR system unavailability.

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