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Health IT leader to highlight solution enhancements driving stronger provider satisfaction, data quality and revenue integrity

NIAGARA FALLS, N.Y. – March 3, 2026 – Altera Digital Health (booth #4431), a global health IT leader, will exhibit at the Health Information Management Systems Society (HIMSS) 2026 Global Conference in Las Vegas, Nevada, March 9–12, 2026. Altera subject matter experts will deliver several educational theater sessions on key topics such as artificial intelligence (AI) best practices, provider burnout, patient empowerment and financial resilience. Attendees are invited to join an Altera happy hour and visit the booth throughout the week to receive demos and learn about new solutions, services and product updates. Vice President of Policy and Public Affairs Leigh Burchell will also be honored at the event as a Policy Influencer as part of the 2026 HIMSS Changemaker in Health Awards.

Ben Scharfe, Executive Vice President for AI, will provide crucial guidance on maximizing AI’s value while managing new risks in his theater presentation, “AI unbound: Agentic workflows and deregulated risk,” on Wednesday, March 11 at 1:00–1:10 p.m. Additional sessions will address key drivers and top challenges for health systems, hospitals and provider practices. Highlights from Altera’s full theater schedule include:

• Sunrise
  • From burnout to breakthrough. Laura Kohlhagen and Beth Godwin will discuss how interoperable insights and ambient documentation drive more focused clinician-patient interactions.
  • Turning denials into revenue protection initiatives. Kelly Johnson will highlight the need to connect revenue cycle processes to smarter workflows and sustainable operations.
• Paragon
  • The year of the nurse: Why it matters more than ever. Geoff Nau will underscore why supporting nurses is critical to care quality, workforce stability and the future of healthcare.
  • Practical AI uses for community hospitals. Hass Saad will share real-world AI use cases for community hospitals to improve efficiency, reduce staff burden and deliver measurable results.
• TouchWorks EHR
  • Small steps become giant leaps. Bob Taylor will discuss how AI-powered tools within the patient chart can create a seamless provider experience.
  • Clinical documentation that works. Taylor will explore how ambient AI notes with automated forms and workflow agents can reduce documentation burden and improve provider efficiency.
• CareInMotion
  • From raw data to trusted intelligence, where care happens. Julie Greer and Corrine Micklos will share how healthcare organizations can transform data into their most valuable asset.
• Altera Cloud
  • When systems heal themselves. Tim O’Brien will discuss how AI-driven self-healing improves availability and user confidence.
  • The performance drift problem. Manny Payton will share what can happen when small performance changes start adding up—and how we reverse them.
• Altera Managed Services
  • A proven, scalable, expert led IT partner for empowered healthcare. Jeff Young and Freddie Sanchez will unpack the advantages of an expert-led IT partner.
  • Exposing cyber vulnerability: What healthcare leaders need to know (and do next). Young and Sanchez will underscore the need for comprehensive cybersecurity insights.
• Ventus
  • Your contracts are talking. AI helps you listen. Michelle Durbin will discuss how organizations can turn payer contract complexity into clarity—and leverage.

Additionally, HIMSS will recognize Leigh Burchell for her years of transformative leadership in health IT policy and public affairs at the Public Policy Luncheon on Tuesday, March 10. In addition to her role at Altera, Burchell is currently in her second term as Chair of HIMSS’s Electronic Health Record Association (EHRA). Through these and additional leadership roles, Burchell has been a credible, consistent voice for EHR vendors in federal and state policy discussions, helping lawmakers and regulators understand the critical role that software developers play in supporting health data liquidity, innovation and patient empowerment while also advocating for practical, reasonable timelines.

“Healthcare is at a pivotal moment. While organizations are navigating significant headwinds like staffing shortages and cost constraints, AI and other advanced technologies are now demonstrating the ability to really move the needle on longstanding challenges,” said Marcus Perez, President, Altera Digital Health. “Human connection is at the heart of healthcare, and HIMSS is the perfect forum to connect with our clients and partners on critical issues. We look forward to demonstrating how Altera solutions and services are supporting the human moments that matter most for patients, providers and their communities.”

HIMSS attendees are welcome to join an in-booth happy hour on Tuesday, March 10 at 4:30–5:30 p.m. to meet Altera solution and subject matter experts and network with fellow attendees while enjoying complimentary beverages and light fare.

Learn more about Altera’s presence at HIMSS here and stop by booth #4431 to learn how Altera is enabling clinicians, empowering patients and transforming care organizations.

About Altera Digital Health

A global healthcare IT leader, Altera Digital Health develops and elevates technology to bring next-level healthcare within reach. Altera’s approach to our solutions is changing the way healthcare is delivered—we see the summit of what healthcare can be, but rather than total transformation, we’re focused on helping organizations take the steps they need to get there. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. To learn more, visit alterastg.com.

Media Contact

For Altera Digital Health
[email protected]

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Client momentum comes on the heels of major platform updates in Sunrise 25.1 and new product launches

NIAGARA FALLS, N.Y. — February 24, 2026 — Altera Digital Health, a global health IT leader, today announced that 14 clients have renewed their contracts for the Sunrise™ electronic health record (EHR), reinforcing continued confidence in the platform’s direction, performance and value. The partnership renewals follow a year of significant platform advancement with the release of Sunrise 25.1, which added approximately 700 system enhancements, and the expansion of its product portfolio to support more connected and efficient clinical, financial and operational workflows across the enterprise.

Healthcare organizations that signed multi-year extensions with Sunrise include:

• Grand Lake Health System, serving West-Central Ohio
• Hospital for Special Care, serving Connecticut and beyond
• Phoenix Children’s Hospital, serving Phoenix and Glendale, Ariz.

“Sunrise is more than our EHR. It’s our technological foundation for exceptional care delivery and every team supporting our clinicians and patients to that end,” said Stanislaw Jankowski, VP & CIO, Hospital for Special Care. “We are excited for what’s to come next with the platform itself and to collaborate further with the Sunrise team as we tackle new strategic goals together.”

Made generally available in June 2025, Sunrise 25.1 was designed to simplify navigation, reduce cognitive burden and surface critical information at the point of care, reflecting a continued focus on usability and efficiency for clinical and operational teams alike. Additionally, Altera expanded the Sunrise ecosystem with the introduction of Sunrise Thread AI, a native ambient scribe and documentation assistant; Sunrise CarePath, a mobile patient engagement platform supporting secure messaging, self-scheduling, appointment reminders, notifications and online billing; and Sunrise Health Record, an intelligent faxing solution that embeds health information management (HIM) capabilities directly within the Sunrise EHR to streamline record management, improve compliance and reduce reliance on fragmented, third-party systems.

“Each renewed partnership is a testament to the confidence and trust in the direction of our product roadmap and the level of client service we strive for every day,” said Jay Adams, Executive Vice President for Sunrise, Altera Digital Health. “The enhancements we introduced over the last year are the direct result of really listening to our clients and understanding the challenges and opportunities before them. As healthcare continues to evolve, the Sunrise team stands ready to provide the solutions and guidance organizations need to adapt along with it.”

Learn more about Sunrise here.

About Altera Digital Health

A global healthcare IT leader, Altera Digital Health develops and elevates technology to bring next-level healthcare within reach. Altera’s approach to our solutions is changing the way healthcare is delivered—we see the summit of what healthcare can be, but rather than total transformation, we’re focused on helping organizations take the steps they need to get there. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. To learn more, visit alterastg.com.

Media Contact

For Altera Digital Health
[email protected]

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Veteran executive and sales leader to drive growth for healthcare revenue cycle and administration portfolio

NIAGARA FALLS, N.Y. — February 19, 2026 — Altera Digital Health, a global health IT leader, today announced that Sean Sykes has joined the company as Executive Vice President for Ventus, Altera’s suite of integrated revenue cycle and administrative solutions designed to optimize financial performance and operational efficiency. Sykes brings to the role more than 20 years of experience building and scaling high-performing sales and customer success teams at enterprise technology organizations.

Sykes comes to Altera following a successful tenure with multiple business units in the Harris Operating Group (Harris) of Constellation Software Inc., of which Altera is also a part. He most recently served as Senior Vice President for Sales and Customer Success at Advanced Utility Solutions, which provides customer information and billing software for municipal, investor-owned and cooperative utilities. Sykes also previously served as Vice President of Sales and Marketing for NorthStar, a software provider of customer experience solutions for modern utilities.

“I’m excited to join Altera Digital Health to support the organization’s growing footprint and expand the Ventus portfolio to meet new market demands as healthcare evolves,” said Sean Sykes, Executive Vice President for Ventus, Altera Digital Health. “I look forward to partnering with our clients to help them navigate shifting financial realities and continue refining their revenue cycle strategies.”

Prior to joining Harris, Sykes spent more than two decades in executive and sales leadership positions at several companies within the technology sector, including Peak Sales Recruiting, Avast, Bitheads and Carnegie Learning. Sykes earned his Bachelor of Arts at the University of Ottawa.

“From new payment models to AI advancements, care organizations need robust solutions and expert guidance to thrive in today’s complex healthcare environment and sustain long-term growth,” said Marcus Perez, President, Altera Digital Health. “I’m thrilled to welcome Sean to the team. His extensive enterprise technology experience and proven leadership within Harris will be invaluable assets to both our Ventus team and the clients we serve.”

Learn more about the Ventus portfolio of solutions here.

About Altera Digital Health

A global healthcare IT leader, Altera Digital Health develops and elevates technology to bring next-level healthcare within reach. Altera’s approach to our solutions is changing the way healthcare is delivered—we see the summit of what healthcare can be, but rather than total transformation, we’re focused on helping organizations take the steps they need to get there. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. To learn more, visit alterastg.com.

Media Contact

For Altera Digital Health
[email protected]

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Cloud-based, containerized platform to support system-wide technological transformation

NIAGARA FALLS, N.Y. — February 10, 2026 — Altera Digital Health, a global health IT leader, today announced that KPC Health will deploy the Paragon® Denali electronic health record (EHR) at its seven hospitals based in Southern California. With three KPC Health facilities currently leveraging Paragon, the system-wide implementation of Paragon Denali will help reduce IT burden, streamline financials and improve user satisfaction due to the EHR’s cloud-based, containerized architecture.

Serving nearly 10 million people across Riverside, San Bernardino and Orange Counties, KPC Health offers a full range of specialty services for inpatient and outpatient care. As part of its broader investment in advanced IT, KPC Health determined that transitioning all sites to Paragon Denali would support the system’s strategic growth as well as the unique needs of its community hospitals. Built on the Microsoft Azure cloud with containerized services, Paragon Denali provides secure access to real-time clinical data, minimizes downtime and enables organizations to scale the system as needed. As a result, community hospitals can reduce data redundancy and IT complexity without compromising care delivery or their independence.

“Paragon has laid a solid foundation for our hospitals, delivering best practice workflows that enable our clinicians to provide excellent patient care and our operational and administrative teams to adapt to new challenges,” said Mahendra Aseri, Executive Vice President, Strategy and Operations, KPC Health. “Bringing all our facilities onto Paragon Denali is a natural next step with Altera as it offers both the capabilities and scalability needed to grow with our entire organization.”

Paragon Denali integrates emergency department, ambulatory, financial, revenue cycle and enterprise resource planning data. By providing both a single source of clinical truth and a complete financial system, Paragon Denali helps improve efficiency and user satisfaction, from the exam room to the back office.

“As market pressures continue to shift, community hospitals need solutions that adapt as quickly as they do. Our cloud-based solution provides not only the necessary level of flexibility but also the performance and reliability their teams depend on every day,” said Mark Bruno, Executive Vice President for Paragon, Altera Digital Health. “We are excited to expand our partnership with KPC Health and clear a path to true digital transformation with Paragon Denali.”

Learn more about Paragon Denali here.

About Altera Digital Health

A global healthcare IT leader, Altera Digital Health develops and elevates technology to bring next-level healthcare within reach. Altera’s approach to our solutions is changing the way healthcare is delivered—we see the summit of what healthcare can be, but rather than total transformation, we’re focused on helping organizations take the steps they need to get there. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. To learn more, visit alterastg.com.

Media Contact

For Altera Digital Health
[email protected]